Shipping policy

  • All jewelry is Made to order and customized to your specifications and will take a couple of weeks to be fabricated. Please see my current fabrication time for Made to Order items.
  • NOTE: If you would like other shipping arrangements, please contact me before purchasing.
  • Orders will be shipped to the shipping address you indicate during checkout.

US Orders:
We offer free shipping options for all jewelry orders over $250.

Upgrades are available for USPS Priority & Express, UPS or FEDEX shipping during checkout.

  • I will send domestic packages USPS First Class or Priority Mail with Delivery Confirmation. Upgrades for USPS express, 2-day UPS or Fedex are available.
  • A signature will be required if the value is more than 250$. Insurance is included for all orders.
  • Shipping within the US usually takes 3-5 business days for First class mail and 2-3 business days for priority mail. Express mail takes 1-2 business days.

International Orders

  • Jewelry Orders up to 400$ value will be shipped either USPS First Class or Priority international which does not include a tracking number.
  • Delivery Confirmation is included for First-Class International and Priority Mail International Flat Rate Envelope & Small Flat Rate Box package types going to the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain and Northern Ireland, Israel, Netherlands, New Zealand, Spain, and Switzerland.
  • It takes about 10 business days minimum, often longer depending on your country. Your customs may hold up your product for several days/weeks as well.
  • All rings over 150$ value get automatically shipped with insurance. If you want to upgrade to the more expensive trackable Priority or Express mail, select it as an upgrade during checkout.
  • Rings over 400$ value usually get shipped by International Express or Priority mail, which includes some tracking along the way. Not all countries allow jewelry to be sent via express. In those cases, I have to choose priority mail.
  • I do not write GIFT on international packages, any customs fees are the responsibility of the buyer.
  • There are countries that do not allow jewelry to be shipped. Please check the rules and regulations of your country's import policies. I cannot be responsible for customs opening and seizing items that you have purchased so PLEASE CHECK BEFORE PURCHASING.

Lost Items

I will help you to try locating your item. Most items are shipped with insurance but please note that there is a waiting period on insurance claims before a refund can be issued.

Claims filing timelines:

  • For lost parcels, you must wait 21 days for Domestic (US) and 45 days for International locations, except for Italy which requires 60 days.
  • Damage claims can be filed immediately.
  • Claims must be filed no later than 80 days from the shipment date.
  • Please contact me if a package did not arrive within these time frames.