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Order FAQ's

When will my order ship?

Most jewelry orders ship within 3 to 4 weeks since they are fabricated to your order specifications.
If you have multiple items in your cart with varying production times, they will ship when all items are completed.

The shipping speed depends on the option you select during checkout.

For general fabrication time information, rush order fees, possible delays, holiday deadlines etc. please see my current turnaround times.

Are taxes included?

Taxes are not included in the listed prices on the website. If you are located in or ship to California, sales tax will be added on the checkout pages once you put your shipping address in.
VAT and customs duties for international (non-US) buyers are the responsibility of the buyer and may be charged by your country upon delivery.

Do I get shipping and tracking info?

A shipping email confirmation will be sent when your order has shipped. This confirmation will include the tracking number for your package. Please allow up to 24 hours for the tracking information to be updated in the tracking link provided.

Do you offer returns or exchanges?

Please see my return and exchange policies for details and exclusions.

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