Please make sure of your ring size before ordering as not all rings can be sized after they were made. It is always better to get the ring in the correct size the first time around. This is best done either by a jewelry store with calibrated metal ring sizers of the same width as the ring you are ordering. You can also order one of my plastic ring sizers if you can't make it to a store but those are not as accurate as metal sizers.They can be off by 1/4 to 1/2 US sizes and are quite inadequate if you are ordering a wide ring.
Printing out something from a website or measuring the circumference with a string or paper strip tends to not be correct.
If in doubt it is better to err on the side of slightly too small than too large. It's far easier to stretch a ring up a bit than sizing it down. If for any reason a ring you ordered does not fit, please contact me and we will work something out. Some rings I am selling can not easily be sized by me especially if it has a multiple stones set or there is a repeating pattern on the ring. Often I have to make a new ring in the new size. There will be cost for this.
If the wrong size was ordered and if it can be resized, we offer $50 off our resizing service(once within the first 4 month after purchase). Please contact us for a coupon code to be applied.
Not all rings can be resized easily without damaging the integrity or put stress on the stone. If a new ring needs to be made in those cases or for up-sizing a ring more than 2 sizes, there is a $20 - $300 charge depending on material, style, etc. The buyer will pay shipping for both the return and the resending of the package. Please see further down for ring sizing recommendations.
If you know your size in a different international measuring system, refer to this handy online ring size converter. I base my sizes on these dimensions. Please note that these measurements are somewhat exact for the American system and approximate for the other sizing scales, since the intervals in each system do not correspond exactly.
Ring sizing gauges and finger gauges as well as published charts do not always agree. Add to this that there are different methods of reading ring gauges. So it is quite common for ring sizes to vary slightly from one workshop or jeweler to another. Usually for very narrow rings up to 3mm that discrepancy is negligible. But the wider the ring is, the more those measurements can differ. I usually work from true measurements, meaning I measure the inside diameter of a ring in fractions of a mm and compare it to the sizing chart I use. I always also double check this with a sizing mandrel I find is most accurate.
I don't have the luxury to measure your finger in person and don't even know how you got to the ring size you ordered. I don't know if I need to make your wide ring larger or not. I don't just assume things. Unfortunately there is no perfect system when it comes to ordering rings online. That's why I offer free ring sizing to adjust it if needed.
Here are a few steps to make your measurement more accurate:
More info on sizing on my blog.