Contact / FAQ

All our jewelry is designed and manufactured in USA. We do work with some specialized artisans in different US regions to harness their unique expertise and craft to bring you the most skillful jewelry that lasts a lifetime. 

Studio visits are not possible. I do not have retail shop open for visitors. Most of my jewelry is made to order at the time of purchase. I don't keep any samples in stock for you to try on. I don't sell in any shops nor galleries either. My jewelry is only available online. I am unable to hand deliver local order as I need my time working in the studio. Thanks for understanding.

Yes I do. Please check my warranty page for more information.

I highly recommend you get professionally sized at a local jewelry store. Printing sizers from the web tend to be off quite a bit. Please check out my Ring Size page sheet for more information and tips.
We sell Ring Sizers for you to use at home. You can also refer to our ring size conversion chart on every ring product detail page. 

Please don't hesitate to reach out if you don't see your ring size available. I can certainly accommodate most sizes as a custom order. Additional fees may apply.

No, sorry. You can get your ring sized at a local jewelry store.

Occasionally yes, if time permits. While it's often possible to make slight modifications to my already shown designs to fit your needs, truly custom designs are time intensive and therefore I can only do them if I am not too busy. Fully custom designs usually will cost more due to the added time to design, communicate and the review process etc. Most minor modifications to already existing designs, like narrower or wider ring bands, different finishes, a different size or type of gemstone or a different metal, can often be accomplished without added design fees. Prices however will be adjusted for added material costs.

Gemstones can break or chip when being set and I do not want to be responsible for anything happening to your heirloom gems. I recommend you work with a reputable local jeweler who can inspect your gems with you for any structural issue, inclusions, get appraisals and discusses their liability coverage with you in person. I do not sell my rings as mountings either as having accurate gemstone dimensions is crucial to making a proper fitting setting.

I do work with precious metals like silver, gold, palladium and platinum.  Please refer to my Precious Metal page for more information about the precious metal alloys I use and learn about pro's and cons of each. I don't use copper, bronze or brass for my rings. I don't work with Titanium or Steel. They require some totally different tools and techniques.