Warranty for Nodeform Jewelry
I stand behind my work and want you to be happy with your ring for many, many years. Every ring I sell is fabricated my me under the tightest quality control standards and is carefully inspected prior to shipment.
I guarantee my work for one year after the purchase date. Normal wear and tear happens, and you will need to maintain your piece over the years. That may include re-tipping of worn down prongs, tightening of settings and replacing worn metal. Just like soles on shoes or tires on a car, metals wear down over time especially when worn every day like wedding or engagement rings. Platinum is the most resistant to wear of all the precious metals and will need less maintenance than Palladium, Gold or Silver alloys. Please note that all metal will scratch, scratched metal does not count as a defect. I strongly recommend that you have your ring inspected every 6 months and have any needed maintenance done as needed.
If there is ever problem with your ring and it is deemed to be caused by a manufacturing defect, I will make the necessarily repair free of charge. If it is deemed the problem was caused by normal wear and tear, then I will only charge you cost of labor and for any materials (metal, gemstones, etc) needed to make the repair. Manufacturing defects usually are defined as braking or cracked metal. Any damage done by dropping or hitting the jewelry piece on hard surfaces is not covered under this warranty.
This workmanship warranty does NOT cover theft, mysterious disappearance, loss or damage. Only loss of gemstones in their original settings, that have been inspected and repaired by a reputable jeweler, are covered by this limited warranty.
You should add all fine jewelry to a homeowners or renters policy, or even better specialized jewelry insurance like Jewelers Mutual Insurance which usually protects against loss, damage or theft at a very reasonable price.
Stone Loss Warranty
Should a gemstone I set fall out of your ring within the first year, I will replace it up to a stone value of $200.00 USD at no charge. If it was a unique, one-of-a-kind gem the replacement may differ from the original stone. Every reasonable effort will be made to find a suitable similar gem to fit your ring or alternatives will be presented.
It is important that valuable pieces are insured under your own homeowners, renters or individual jewelry insurance policy, as the maximum liability I can accept is $200.00. Gemstones of higher value should be insured by you and you will need to contact your insurance company in the case of a loss.
I do not guarantee against gemstones breaking, chipping or scratching. All Gemstones can crack, break or chip, even diamonds! Softer stones other than diamonds can easily get scratched and are subject to surface abrasion.
In order to qualify for the stone loss warranty, you agree to have your stone checked by a reputable jeweler, for tightness and wear, at least once every 6 months. You must also have any needed maintenance done at that time.
I don't guarantee stones I didn't set, in jewelry I didn't make.
I guarantee my workmanship and will repair any defect caused by me at no charge. I will also tighten any stone set by me at no charge. However, shipping cost will apply.
I don't pay for items to be shipped for inspections, resizing or repair work unless there is an original workmanship problem. You pay for shipping cost to me and for the return to you. I promise to always make a good faith effort to fairly and honestly deal with all of my customers in every way.
Like many reviewers, I was a little apprehensive about getting my engagement ring online. However I loved the look of the rings and the fact that moissanite was ethical compared to a diamond, so we decided to go for it. My (now) fiancé worked with Konstanze to determine the size of the stone and he was very impressed with her customer service. The finished ring is beautiful, and I could not be happier with the choice to buy from Nodeform.
I wanted a new ring for my 25th, and for my 27th I got it (thanks COVID). I spent so much time looking for the perfect ring, a mixture of classic and organic. Not an easy thing to find but Oh I Found It! The Stella band is just perfect, the workmanship is so good in excellent! I spent this weekend standing outside twisting the ring round and round to see all the sparkles! This will not be my last purchase. Thank you for my perfect ring!
This ring Konstanze made is impeccable. It is absolutely stunning and I can't tell you how much I love it and how much it means to me to have a truly one of a kind stone in such a gorgeous setting. It literally hurts my eyes a little bit in certain lights from the sparkle and shine, lol! Thank you for the attention to detail and effort for perfect you put into this ring. You are fantastic!!
The rings Konstanze made for me are beautiful and go together wonderfully even though they were made separately. I was nervous about purchasing jewelry online, but Konstanze made the process easy, made excellent suggestions, and kept me informed throughout. Thank you so much, the rings are perfect!
When I opened the box, the ring was more beautiful than I imagined. It highlights my sapphire engagement ring and provides a band of beautiful, bright sparkle. I absolutely love this ring!!! My husband, who is not a fan of jewelry, really likes the unique design of the two rings.
Konstanze was wonderful to work with – patiently answering my questions and doing everything she could to ensure we got the rings I wanted! I am a repeat customer and will be back again. Thank you Konstanze!!
Great communication through the ordering process and while waiting for the custom order to be completed. The ring turned out beautiful and is very well made. My significant other loves it and has been receiving a lot of great compliments. Very happy with the purchase!
This ring is a lovely piece of wearable art that was particularly meaningful to us, but its simple elegance will move anyone you might give it to. Konstanze was responsive to my changed order (how do you mis-measure a finger you've known for 33 years? I can't answer that) and my stupid questions about which ring might work best (the wearer does surgery, so a traditional engagement stone was not practical for her). I'm not saying that a clandestine measurement of a ring she already wears and a private unexpected proposal is for everyone but this ring definitely worked for me.
This ring is so comfortable, unique, and beautiful. Although it is small, it does not feel fragile. It’s a perfect wedding band to wear with my engagement ring or just on its own.
I'd already bought one of these rings a couple years ago, but I lost a ton of weight and a few ring sizes and used it as an excuse to get another one in rose gold. :) I love how the alexandrite changes colors depending on the lighting and the rose gold compliments the color so well. The ring is unique and beautiful. Thank you, Konstanze!
The ring looks even better than I thought. My fiancee loves it so much. Easy experience from choosing the ring to it arriving at my house.
I bought the Velda ring in rose gold with alexandrite stones and couldn’t be happier! Konstanze helped me determine how it might look as a shadow band with my engagement ring (pictured). It looks better than I even imagined and I am so thrilled! Konstanze was great at keeping in touch, answering questions, and it didn’t hurt that it came so nicely gift wrapped. My husband and I did all our wedding jewelry in-person at our local store (pre-pandemic) and I didn’t know what to expect with an online experience, but it was very personal and turned out perfectly. Thank you!
I cannot express how excited I am about my beautiful ring. It is exactly as anticipated. I ordered a small (4.25) thin (3mm) hammered edge band, with a comfort edge.
The customer service was excellent! Shipping was fast. I love buying from small businesses, but the level of detail and amazing customer contact was phenomenal!
I've been following Nodeform on Instagram for a long time since I've been searching and researching a wedding band to replace the one I got when I first got married. We didn't have a lot of money then, so I just found something affordable on Etsy. Ever since then I've kept my eye out for a better wedding band in the stacking ring style. I'm so glad I did because I absolutely love my Vania Ring! It complements my engagement ring perfectly. And I know it's going to last because of the great quality and craftwork that Konstanze provides.
I ordered the Stella band with random scattered diamonds for my wife's birthday. The ring arrived a week early, more than on time. My wife loves the ring! It is delicate and dainty,and just what she wanted. Konstanze does beautiful work and I am sure my wife will enjoy wearing this ring for years to come. I highly recommend Nodeform.
Bought this exact ring last year for my husband, he’s not used to jewelry of any kind and unfortunately lost it in a camping trip. He loved so much I had to buy it again. Her work is impecable and the quality of the ring is phenomenal. Konstanze Is a great person to do business with, you can tell she really care about the costumer satisfaction and the product. Thank you!