I cannot say enough about how much I appreciate Konstanze's craftsmanship and customer service. My husband bought my engagement ring nearly three years ago from Nodeform and had to ask for some special requests during the buying process. Konstanze was extremely helpful and patient. The hoops my husband had to jump through to get this ring is one of the reasons why it is incredibly precious to me. So when the green moissanite chipped, I was heartbroken. I found a similar one on Konstanze's website recently, and she guided me through which one to buy that would fit the existing setting and answered all of my questions almost immediately. It was her awesome attention to detail and customer service that brought us back to her. I really cannot thank Konstanze enough and can't wait to have my gem replaced and ring back on my finger again. Thank you! (Attached picture is of the original engagement ring and green moissanite. :-) )